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Let's swap it for something you'll use
You don't need an account, you don't need to go back to the person who gave it to you, and you won't be shown what it cost at any point.
Message Aminath and she will sort it
Exchanges are arranged by hand at the moment, so there is nothing to fill in here. Send one message with the reference from your slip and Aminath does the rest — she will not mention prices, and she will not tell the person who sent it that you swapped a size.
Viber or voice+960 76001909am–6pm
Tell her the reference and what you would rather have. If you are not sure what you would rather have, say that instead — she will go and look at what is actually on the shelf today.
What you can ask for
A different size of the same thingA straight swap, and the commonest one. We set the replacement aside as soon as you ask, so it does not sell out while yours comes back.
Something else insteadAminath will tell you what your gift covers without naming a figure, and you choose from that. No conversation about money at any point.
Store credit in your own nameWhere we cannot swap it. It is yours, spendable on anything here, and it keeps the gift yours — which is why we offer it before the alternative.